20 hours pw
10am – 2pm, Monday – Friday
Salary; £12,400pa
Essential Criteria:
To have experience of working with adults with learning disabilities
To have or be willing to complete a DBS check.
Be trained in or be willing to undertake safeguarding training.
To have a good knowledge of basic horticulture, gardening and displaying products.
To work well as part of a team and be a good communicator.
Key Responsibilities
Customer Service
- Greet and assist customers, offering guidance on products and services.
- Respond to customer inquiries, both in person and over the phone, with a friendly and professional attitude.
- Process transactions accurately and efficiently at the till, including cash handling, card payments, and any returns or exchanges.
Product Knowledge and Recommendations
- Develop a good understanding of the products sold in the garden centre, including plants, gardening tools, and seasonal items.
- Advise customers on product choices, uses, and care, ensuring a knowledgeable and helpful customer experience.
Stock Management and Merchandising
- Assist with stock management, including receiving, pricing, and organising new inventory.
- Regularly check and restock displays, keeping shelves organised, clean, stock faced up and appealing to customers.
- Support in creating attractive in-store displays to promote key items and seasonal promotions.
- Loading and unloading stock including customer vehicles.
Maintaining Clean and Safe Environment
- Ensure that the shop floor is kept clean, tidy, and safe for customers and staff.
- Follow all health and safety procedures, reporting any concerns or hazards to the Operations Manager.
- Participate in regular cleaning and maintenance tasks as needed.
Community and Social Mission Support
- Engage positively with all visitors, including community groups.
- Support the garden centre’s community-focused initiatives, demonstrating an understanding of the organisation’s mission to benefit the local community.
Additional Duties
- Assist with seasonal tasks, events, or other occasional duties as required by the Operations Manager.
- Be willing to undertake basic training and ongoing training in areas such as product knowledge, health and safety, and customer service.
- Any such tasks that we deem reasonable to ensure the smooth running of the business.
To apply for this role please send your CV and a covering letter to office@princesparkgardencentre.com
Closing date Friday 14th Feb 2025
